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FAQs and Troubleshooting |
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Users are only granted standard user privileges. If you require administrator privileges to perform a function, please contact help@pawsey.org.au with your request. |
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No. You only need to re-login to your remote session and everything will be back to the stage when you got disconnected. |
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Please send a help request to help@pawsey.org.au with details of the system, node name and your Pawsey username. |
Nebula - Remote Vis
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When launching Avizo: Activate Avizo → Use FNP license server → type "prod-licence-server2.pawsey.org.au " in the box (without quotes) → click Activate |
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The dedicated machines check for a valid booking on our reservation system. Make sure you have a valid booking and that your booking has been confirmed by the vis team (you should receive an email confirming your booking). If your issue persists please contact help@pawsey.org.au or in urgent situations please contact the representative listed on the touch screen information panel.   |
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Send your issue with details (e.g. screenshots, username, error message, etc.) to help@pawsey.org.au In urgent situations please contact the representative listed on the touch screen information panel
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