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FAQs and Troubleshooting |
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Users are only granted standard user privileges. If you require administrator privileges to perform a function, please contact help@pawsey.org.au with your request. |
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No. You only need to re-login to your remote session and everything will be back to the stage when you got disconnected. |
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Please send a help request to help@pawsey.org.au with details of the system, node name and your Pawsey username. |
Nebula - Remote Vis
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When launching Avizo: Activate Avizo → Use FNP license server → type "prod-licence-server2.pawsey.org.au " in the box (without quotes) → click Activate |
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You can only use one instance at a time in nebula. | ||
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| title | My account has been locked out. | |
Please send a help request to help@pawsey.org.au with details of the system, node number and your Pawsey username. |
Topaz - Remote Vis
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If this is your first time running remote vis on Topaz, you will need to add a few lines to your .bashrc file in order to be able to use bash correctly and have access to all installed programs in the terminal.
Open your .bashrc file for editing in VI (Figure 20). Scroll to the bottom of the file with the arrow keys and press i to enable insert mode (Figure 21) Copy and paste the following lines into the file using the technique shown above in figures 12-15 (Figure 22). Then press escape to exit insert mode and type :wq to save and quit (Figure 23)
Then, follow the same procedure to add similar lines to your .bash_profile file (this file may not exist yet)
If you are having trouble with the command line interface of vi, when using the desktop app in remote vis, you can also launch gedit:
to get a GUI text editor You will need to close and then re-open the terminal window for the changes to take effect. |
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Send your issue with details (e.g. screenshots, username, error message, etc.) to help@pawsey.org.au In urgent situations please contact the representative listed on the touch screen information panel
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Please send a "visualisation help request" to help@pawsey.org.au with details of the machine and your Pawsey username. |
