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Below is a compilation of issues you may encounter when using Nimbus, and workarounds or solutions where possible. This will be added to as time goes on, so we recommend checking here first if you encounter a problem.
Creating and Accessing Instances
SSH Access - permission denied
Once your instance is created, when attempting to SSH into the instance, you may receive the following error:
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- If you have an SSH key pair through the Nimbus dashboard, you may instead want to try creating the SSH key on your local machine, then importing the public key into Nimbus. The SSH key pair can be generated locally with the command "ssh-keygen". Be sure to ONLY import the public key on Nimbus; the private key must remain where it is.
Creating and Using Snapshots
Error: Unable to create snapshot
When attempting to create a snapshot, it's possible for the command to fail. This is usually caused by insufficient storage quota.
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- From the Nimbus dashboard → Volumes
- Select Create Snapshot
- To review the snapshot in the dashboard, you will find it under Volumes → Snapshots
Accessing Recovery Mode
If your instance fails to boot or there is some other critical issue with your instance (e.g. due to system misconfiguration), it is possible to access recovery mode in Ubuntu systems. Although the instructions below are given for Ubuntu's recovery mode, the procedure is similar for accessing the emergency mode on CentOS systems.
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